Remote Customer Support Specialist | Growth & Training

Hirelago.Com; La Pampa; Remote; ARS 400,000 - 700,000; Full time

Benefits offered by this job

Competitive pay

Training & development

Supportive team environment

Career growth opportunities

Job summary

Hirelago.Com is seeking a friendly, professional Customer Service Representative for a remote role. You will handle inquiries, reservations, and general support while upholding a positive customer experience.

The ideal candidate communicates clearly, solves problems efficiently, and collaborates with internal teams to meet service standards. Remote work offers flexibility and growth opportunities within a collaborative environment.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service, hospitality, travel, or admin preferred.
• Excellent verbal and written communication skills.
• Ability to work independently and in a team.

Responsibilities

• Respond to customer inquiries via phone, email, chat, and other channels.
• Provide accurate information about products, services, policies, and procedures.
• Assist with reservations, changes, cancellations, and general questions.
• Resolve customer concerns professionally and efficiently.
• Follow up to ensure needs are addressed.
• Maintain accurate customer information in company systems.
• Escalate complex issues when necessary.
• Collaborate with internal teams to resolve requests.
• Maintain a professional and solution-oriented attitude.
• Meet customer service quality and productivity standards.

Skills

Communication

Interpersonal skills

Problem solving

Multitasking

CRM systems

Education

High school diploma or equivalent

Tools

CRM software

Job description

Hirelago.Com is seeking a friendly, professional Customer Service Representative for a remote role. You will handle inquiries, reservations, and general support while upholding a positive customer experience.

The ideal candidate communicates clearly, solves problems efficiently, and collaborates with internal teams to meet service standards. Remote work offers flexibility and growth opportunities within a collaborative environment.