Remote Customer Experience & Growth Specialist

Power Digital; La Pampa; Remote; ARS 46,120,000 - 83,017,000; Full time

Benefits offered by this job

Competitive compensation

Training opportunities

Team environment

Career growth

Job summary

Power Digital is seeking a friendly and professional Customer Service Representative to join our remote team from Argentina. You will assist customers with questions, reservations, and general support while upholding a positive service experience.

The role requires clear communication, problem-solving, and the ability to manage multiple inquiries across phone, email, and chat. Training and development opportunities are provided in a collaborative environment.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service, hospitality, sales, travel, or admin is preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal and problem-solving abilities.
• Professional and friendly attitude.
• Ability to stay calm and helpful in difficult situations.

Responsibilities

• Respond to customer inquiries by phone, email, chat, and other channels.
• Provide accurate information about products, services, policies, and procedures.
• Assist customers with reservations, changes, cancellations, and general questions.
• Resolve customer concerns professionally and efficiently.
• Follow up with customers to ensure needs are addressed.
• Maintain accurate customer information in company systems.
• Escalate complex issues to the appropriate department or supervisor.
• Coordinate with internal teams to resolve requests.
• Maintain a positive, professional, solution-oriented attitude.
• Meet established customer service, quality, and productivity standards.
• Protect customer confidentiality and follow company policies.
• Perform other customer service-related duties as assigned.

Skills

Verbal and written communication

Interpersonal skills

Problem solving

Customer focus

Multitasking

Attention to detail

Team player

Education

High school diploma or equivalent

Tools

CRM systems

Job description

Power Digital is seeking a friendly and professional Customer Service Representative to join our remote team from Argentina. You will assist customers with questions, reservations, and general support while upholding a positive service experience.

The role requires clear communication, problem-solving, and the ability to manage multiple inquiries across phone, email, and chat. Training and development opportunities are provided in a collaborative environment.