Remote Customer Experience Specialist

Hilton; Chubut; Remote; ARS 45,437,000 - 72,699,000; Full time

Benefits offered by this job

Work from home

Job summary

Hilton is hiring a Remote Customer Service Representative to serve as the primary client contact from home. You will handle inquiries, support sales initiatives, and help improve client satisfaction through proactive communication.

The role emphasizes multilingual communication, remote work capability, and collaboration with marketing to boost engagement and retention. Training and development are provided to grow within the role.

Qualifications

• Proven experience in outside sales, retail sales, or telemarketing with a focus on customer interaction.

Responsibilities

• Act as the main liaison for clients across channels.
• Manage client inquiries related to insurance sales, benefits administration, and general account questions.
• Outbound telemarketing to promote services and identify new sales opportunities.
• Negotiate terms to meet client needs per company policies.
• Support sales administration: documentation, updating records, tracking interactions.
• Analyze client data to identify trends and improve service delivery.
• Collaborate with marketing to enhance engagement and retention.

Skills

Liaison with clients

Negotiation

Multilingual

Remote work independence

Sales awareness

Job description

Hilton is hiring a Remote Customer Service Representative to serve as the primary client contact from home. You will handle inquiries, support sales initiatives, and help improve client satisfaction through proactive communication.

The role emphasizes multilingual communication, remote work capability, and collaboration with marketing to boost engagement and retention. Training and development are provided to grow within the role.