Remote Customer Support Specialist — Global Team & Growth

Dinotech; Buenos Aires; Remote; ARS 27,262,000 - 42,408,000; Full time

Benefits offered by this job

Collaborative team

Supportive environment

Online team events

Learning opportunities

Competitive compensation

Job summary

Dinotech is seeking a Remote Customer Support Representative to join our international team from Argentina or North Macedonia. You will respond to inquiries via email and live chat, using internal tools to own customer issues and collaborate across departments to resolve complex queries.

Ideal candidates have exceptional English written communication, flexibility to work remotely, and a collaborative mindset.

Qualifications

• Excellent written English communication.
• Remote work flexibility.
• Team player mindset.
• Passion for delivering outstanding customer service.
• Willingness to learn and grow professionally.
• Experience with customer service processes and tools.
• Gaming industry experience (preferred).

Responsibilities

• Respond to customer inquiries via email and live chat.
• Utilise internal tools to address and own customer concerns.
• Collaborate with other departments to resolve complex queries.
• Work closely with our diverse international team.

Skills

Written English

Remote work

Team player

Adaptability

Willingness to learn

Job description

Dinotech is seeking a Remote Customer Support Representative to join our international team from Argentina or North Macedonia. You will respond to inquiries via email and live chat, using internal tools to own customer issues and collaborate across departments to resolve complex queries.

Ideal candidates have exceptional English written communication, flexibility to work remotely, and a collaborative mindset.