Remote Customer Service Specialist — Hospitality & Support

Zulay Kitchen; Buenos Aires; Remote; ARS 49,195,000 - 79,942,000; Full time

Benefits offered by this job

Competitive compensation

Training and professional development

Supportive and collaborative team

Job summary

Mendoza Traveling with Mich is seeking a friendly, professional Customer Service Representative to join the team remotely. You will help customers with inquiries, reservations, and general support, maintaining a positive, solution-oriented attitude.

The ideal candidate has strong communication skills, experience with CRM systems, and the ability to work independently while collaborating with internal teams. This full-time remote role offers growth opportunities and a collaborative environment.

Qualifications

• Clear verbal communication skills (phone, chat, email).
• Strong written communication and polite customer interactions.
• Proven problem-solving and multi-tasking abilities.
• Experience using CRM platforms and keeping records accurate.

Responsibilities

• Respond to customer inquiries by phone, email, chat, and other channels.
• Provide accurate information about products, policies, and procedures.
• Assist with requests, reservations, changes, cancellations, and general questions.
• Resolve customer concerns in a professional and efficient manner.
• Follow up to ensure issues are resolved and customers are satisfied.
• Maintain accurate customer records and documentation in systems.

Skills

Verbal communication

Written communication

Problem-solving

Multitasking

Team collaboration

Education

High school diploma or equivalent

Tools

CRM systems

Email

Computers

Job description

Mendoza Traveling with Mich is seeking a friendly, professional Customer Service Representative to join the team remotely. You will help customers with inquiries, reservations, and general support, maintaining a positive, solution-oriented attitude.

The ideal candidate has strong communication skills, experience with CRM systems, and the ability to work independently while collaborating with internal teams. This full-time remote role offers growth opportunities and a collaborative environment.