Remote Customer Experience Specialist - Travel & Hospitality

Alignerr Corp.; Santa Fe Capital; Remote; ARS 420,000 - 540,000; Full time

Job summary

Mendoza Traveling with Mich is seeking a friendly Customer Service Representative to join a remote team. You will assist customers with inquiries, reservations, and general support, communicating clearly and maintaining a positive experience.

The role emphasizes problem solving, responsiveness, and customer confidentiality. The ideal candidate will have strong interpersonal skills, the ability to manage multiple tasks, and experience with CRM systems.

Qualifications

• High school diploma or equivalent.
• Previous customer service experience preferred.
• Excellent verbal and written communication skills.
• Ability to work remotely and manage multiple tasks.

Responsibilities

• Respond to customer inquiries by phone, email, chat, and other channels.
• Provide accurate information about products, services, policies, and procedures.
• Assist customers with reservations, changes, cancellations, and general questions.
• Resolve customer concerns professionally and efficiently; follow up to ensure needs are addressed.

Skills

Communication skills

Problem solving

Multitasking

Teamwork

Education

High school diploma

Tools

CRM software

Job description

Mendoza Traveling with Mich is seeking a friendly Customer Service Representative to join a remote team. You will assist customers with inquiries, reservations, and general support, communicating clearly and maintaining a positive experience.

The role emphasizes problem solving, responsiveness, and customer confidentiality. The ideal candidate will have strong interpersonal skills, the ability to manage multiple tasks, and experience with CRM systems.