Remote Customer Service & Reservations Specialist

Yo Ai Labs; La Pampa; A distancia; ARS 46.120.000 - 69.181.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Training and professional development

Supportive team environment

Career growth

Descripción de la vacante

Mendoza Traveling with Mich is seeking a friendly, professional Customer Service Representative to join our team in a fully remote role. You will assist customers by phone, email, and chat, provide product information, and resolve inquiries while upholding our standards of service.

The ideal candidate has strong communication skills, can multitask, and works well independently or with a team. We offer competitive pay, training, and opportunities for growth in a supportive, customer-focused

Formación

• High school diploma or equivalent required.
• Previous customer service, hospitality, travel, or administrative experience preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal and problem-solving abilities.
• Professional and friendly attitude.
• Ability to remain calm and helpful when handling difficult situations.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and prioritize effectively.

Responsabilidades

• Respond to customer inquiries by phone, email, chat, and other communication channels.
• Provide accurate information about products, services, policies, and procedures.
• Assist customers with requests, reservations, changes, cancellations, and general questions.
• Resolve customer concerns professionally and efficiently.
• Follow up with customers to ensure their needs have been addressed.
• Maintain accurate customer information and communication records in company systems.
• Escalate complex issues to the appropriate department or supervisor when necessary.
• Coordinate with internal teams to resolve customer requests.
• Maintain a positive, professional, and solution-oriented attitude.
• Meet established customer service, quality, and productivity standards.
• Protect customer confidentiality and follow company policies and procedures.
• Perform other customer service-related duties as assigned.

Conocimientos

Verbal communication

Written communication

Customer service

Problem solving

Multitasking

Teamwork

Educación

High school diploma or equivalent

Herramientas

CRM systems

Descripción del empleo

Mendoza Traveling with Mich is seeking a friendly, professional Customer Service Representative to join our team in a fully remote role. You will assist customers by phone, email, and chat, provide product information, and resolve inquiries while upholding our standards of service.

The ideal candidate has strong communication skills, can multitask, and works well independently or with a team. We offer competitive pay, training, and opportunities for growth in a supportive, customer-focused