Remote Customer Experience Specialist

Dollar General Corporation; Buenos Aires; Remote; ARS 64,569,000 - 83,017,000; Full time

Benefits offered by this job

Competitive compensation

Training and development opportunities

Supportive team environment

Career growth opportunities

Job summary

Mendoza Traveling with Mich is hiring a Customer Service Representative for a remote, full-time role. You will assist customers via phone, email, and chat, provide product and policy information, and help with reservations and follow-ups while maintaining professional service standards.

Ideal candidates show strong communication, problem-solving, and multitasking abilities, with experience in customer service and a proactive, customer-first attitude.

Qualifications

• This role requires a high school diploma or equivalent.
• Experience in customer service, hospitality, travel, or admin is preferred.

Responsibilities

• Respond to customer inquiries by phone, email, chat, and other channels.
• Provide accurate information about products, services, policies, and procedures.
• Assist with reservations, changes, cancellations, and general questions.
• Escalate complex issues to the appropriate department when needed.
• Maintain accurate customer records in company systems.
• Follow up with customers to ensure needs are addressed.

Skills

Verbal and written communication

Interpersonal skills

Problem-solving

Attention to detail

Organization and multitasking

Education

High school diploma or equivalent

Tools

CRM systems

Email/CRM tools

Computers and office software

Job description

Mendoza Traveling with Mich is hiring a Customer Service Representative for a remote, full-time role. You will assist customers via phone, email, and chat, provide product and policy information, and help with reservations and follow-ups while maintaining professional service standards.

Ideal candidates show strong communication, problem-solving, and multitasking abilities, with experience in customer service and a proactive, customer-first attitude.