Remote Customer Service & Admin Specialist

Simera; Santiago del Estero; Presencial; ARS 3.348.000 - 4.687.000; Jornada completa

Descripción de la vacante

Simera is seeking a Customer Service & Admin Assistant to deliver excellent customer support while assisting with daily administrative tasks. You will respond to inquiries, coordinate schedules, and maintain records to support internal teams and ensure a positive customer experience.

The role requires strong communication, organization, and the ability to work with remote teams. Proactive and reliable candidates who can manage multiple priorities will succeed in this dynamic environment.

Formación

• Excellent verbal and written communication skills.
• Strong customer service and interpersonal abilities.
• Attention to detail and accuracy.
• Organizational and time-management skills.
• Problem-solving and active listening capabilities.

Responsabilidades

• Respond to customer inquiries via email, phone, chat, and other channels.
• Provide accurate information and timely solutions to questions and concerns.
• Handle requests, complaints, and follow-ups professionally.
• Escalate complex issues to the appropriate team when needed.
• Maintain accurate records of interactions, requests, and resolutions.
• Manage calendars, appointments, and scheduling.

Conocimientos

Verbal communication

Written communication

Customer service

Attention to detail

Organizational skills

Time management

Multitasking

Proactive

Herramientas

Google Workspace

Microsoft Office

CRM systems

Descripción del empleo

Simera is seeking a Customer Service & Admin Assistant to deliver excellent customer support while assisting with daily administrative tasks. You will respond to inquiries, coordinate schedules, and maintain records to support internal teams and ensure a positive customer experience.

The role requires strong communication, organization, and the ability to work with remote teams. Proactive and reliable candidates who can manage multiple priorities will succeed in this dynamic environment.