Remote Customer Service & Reservations Specialist

Adecco Argentina S.A.; Santa Fe Capital; Remote; ARS 450,000 - 600,000; Full time

Benefits offered by this job

Competitive compensation

Training and development opportunities

Supportive team environment

Career growth

Job summary

Adecco Argentina S.A. is seeking a friendly and professional Customer Service Representative to join our remote team in Argentina. You will handle inquiries, reservations, and general support while delivering a positive customer experience.

Ideal candidates have strong communication skills, attention to detail, and the ability to work independently in a fast-paced environment. Bilingual Spanish/English is a plus.

Qualifications

• High school diploma or equivalent required.
• Previous customer service, hospitality, travel, or administrative experience preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal and problem-solving abilities.
• Professional and friendly attitude.
• Ability to remain calm and helpful in difficult situations.
• Detail-oriented with strong organizational skills.
• Ability to manage multiple tasks and prioritize effectively.
• Comfortable using computers, email, CRM systems, and other digital tools.
• Ability to work independently and as part of a team.

Responsibilities

• Respond to customer inquiries by phone, email, chat, and other channels.
• Provide accurate information about products, services, policies, and procedures.
• Assist customers with requests, reservations, changes, cancellations, and general questions.
• Resolve customer concerns professionally and efficiently.
• Follow up with customers to ensure needs are addressed.
• Maintain accurate customer information and communication records in company systems.
• Escalate complex issues to the appropriate department or supervisor when necessary.
• Coordinate with internal teams to resolve customer requests.
• Maintain a positive, professional, and solution-oriented attitude.
• Meet established customer service, quality, and productivity standards.
• Protect customer confidentiality and follow company policies and procedures.
• Perform other customer service-related duties as assigned.

Skills

Verbal communication

Written communication

Interpersonal skills

Problem solving

Attention to detail

Multitasking

CRM systems

Teamwork

Education

High school diploma or equivalent

Tools

CRM software

Job description

Adecco Argentina S.A. is seeking a friendly and professional Customer Service Representative to join our remote team in Argentina. You will handle inquiries, reservations, and general support while delivering a positive customer experience.

Ideal candidates have strong communication skills, attention to detail, and the ability to work independently in a fast-paced environment. Bilingual Spanish/English is a plus.