Remote Customer Experience Specialist

Bridgeway Global Recruitment; Ciudad de Mendoza; Remote; ARS 21,179,000 - 31,768,000; Full time

Benefits offered by this job

Training and professional development

Career growth opportunities

Collaborative team environment

Job summary

Bridgeway Global Recruitment is seeking a Customer Service Representative for a remote role in Argentina. The ideal candidate will help customers across phone, email, and chat, providing accurate information and resolving issues while maintaining a professional, friendly attitude.

This position emphasizes high-quality service, data accuracy, and timely follow-ups. Responsibilities include handling reservations, changes, cancellations, and general inquiries, with opportunities for training and

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Strong interpersonal and problem-solving abilities.
• Professional and friendly attitude with customer focus.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Respond to customer inquiries via phone, email, chat, and other channels.
• Provide accurate information about products, services, policies, and procedures.
• Assist customers with requests, reservations, changes, cancellations, and general questions.
• Resolve customer concerns professionally and efficiently.
• Follow up with customers to ensure needs are addressed.
• Maintain accurate customer information in company systems.
• Escalate complex issues to the appropriate department or supervisor.

Skills

Excellent communication

Verbal & written communication

Interpersonal skills

Problem solving

Customer focus

Calm under pressure

Attention to detail

Multi-tasking

Team collaboration

Education

High school diploma or equivalent

Tools

CRM systems

Email / Microsoft Office

Job description

Bridgeway Global Recruitment is seeking a Customer Service Representative for a remote role in Argentina. The ideal candidate will help customers across phone, email, and chat, providing accurate information and resolving issues while maintaining a professional, friendly attitude.

This position emphasizes high-quality service, data accuracy, and timely follow-ups. Responsibilities include handling reservations, changes, cancellations, and general inquiries, with opportunities for training and