Remote Client Success & Sales Associate

The Ward Law Group, Pl; Rosario; Remote; ARS 45,437,000 - 72,699,000; Full time

Benefits offered by this job

Remote work

Comprehensive training and ongoing dev

Job summary

The Ward Law Group, Pl is seeking a remote Customer Service Representative to be the main contact for clients, handling inquiries with professionalism and care from home. This paid position offers training and growth in sales, customer service, and communication, with opportunities to build lasting client relationships and contribute to client engagement strategies in a flexible remote environment.

You will work across channels, manage inquiries about insurance sales and benefits, and

Qualifications

• Experience in outside sales, retail sales, or telemarketing focused on customer interaction.
• Strong negotiation and multi-language communication skills; bilingual a plus.
• Familiarity with sales administration and data analysis to interpret client data.
• Knowledge of insurance sales or benefits administration preferred.
• HIPAA compliance knowledge for handling sensitive information.
• Ability to work remotely and stay productive.
• Multilingual capabilities to serve diverse clients.

Responsibilities

• Act as the main liaison for clients, providing exceptional service through various channels
• Manage client inquiries related to insurance sales, benefits administration, and account questions
• Conduct outbound telemarketing to promote services and identify sales opportunities
• Negotiate terms and solutions with clients within company policies
• Support sales administration: processing documents, updating records, tracking interactions
• Analyze client data to identify trends and improve service delivery
• Collaborate with marketing to enhance client engagement and retention

Job description

The Ward Law Group, Pl is seeking a remote Customer Service Representative to be the main contact for clients, handling inquiries with professionalism and care from home. This paid position offers training and growth in sales, customer service, and communication, with opportunities to build lasting client relationships and contribute to client engagement strategies in a flexible remote environment.

You will work across channels, manage inquiries about insurance sales and benefits, and