Remote Customer Success & Sales Specialist

Workana Llc; La Pampa; Remote; ARS 670,000 - 1,116,000; Full time

Benefits offered by this job

Remote work

Job summary

Workana Llc is seeking a Remote Customer Service Representative to be the primary liaison for clients, handling inquiries, and promoting services with professionalism from a home-based setup.

You will manage insurance-related questions, conduct outbound outreach, and support sales administration while collaborating with marketing to boost engagement and retention. Multilingual communication and HIPAA awareness are valued as you deliver exceptional client experiences.

Qualifications

• Experience in outside sales, retail sales, or telemarketing with emphasis on customer interaction.
• Strong negotiation and multilingual abilities.
• Familiarity with sales administration and data analysis.
• Knowledge of insurance sales or benefits administration is desirable.
• HIPAA awareness when handling sensitive information.
• Ability to work independently in a remote setting.
• Multilingual capabilities to serve diverse clients.

Responsibilities

• Act as the main liaison for clients, providing exceptional service via multiple channels.
• Handle client inquiries related to insurance sales, benefits administration, and general account questions.
• Conduct outbound telemarketing to promote services and identify new sales opportunities.
• Negotiate terms with clients to meet needs within company policies.
• Support sales administration: processing docs, updating records, tracking interactions.
• Analyze client data to identify trends and improve service delivery.
• Collaborate with marketing to improve client engagement and retention.

Skills

Customer service

Sales experience

Negotiation

Multilingual

Remote work

Job description

Workana Llc is seeking a Remote Customer Service Representative to be the primary liaison for clients, handling inquiries, and promoting services with professionalism from a home-based setup.

You will manage insurance-related questions, conduct outbound outreach, and support sales administration while collaborating with marketing to boost engagement and retention. Multilingual communication and HIPAA awareness are valued as you deliver exceptional client experiences.