Remote Client Success & Admin Specialist

Workana Llc; Ciudad de Mendoza; Remote; ARS 45,437,000 - 81,786,000; Full time

Benefits offered by this job

Work from home

Job summary

Workana Llc is hiring a Remote Customer Service Representative to be the primary liaison for clients, handling insurance sales inquiries and benefits administration while promoting services via outbound channels. The role emphasizes multilingual communication, data analysis, and collaboration with marketing to improve engagement and retention.

As a fully remote, paid position, you will develop skills in sales, customer service, and communication from home, with comprehensive training and

Qualifications

• Experience in outside sales, retail sales, or telemarketing with customer interaction.
• Strong negotiation and communication skills in multiple languages.
• Familiarity with sales administration and data analysis.
• Desirable knowledge of insurance sales or benefits administration.
• Excellent customer service and understanding of handling sensitive information.
• Ability to work independently in a remote setting and stay productive.

Responsibilities

• Act as the main liaison for clients, delivering exceptional service through various channels.
• Handle inquiries related to insurance sales, benefits administration, and general account questions.
• Conduct outbound telemarketing to promote services and identify sales opportunities.
• Negotiate terms and solutions with clients in line with company policies.
• Support sales administration tasks: processing documents, updating records, tracking interactions.
• Analyze client data to identify trends and improve service delivery.
• Collaborate with marketing to boost client engagement and retention.

Skills

Outside sales

Telemarketing

Negotiation

Multilingual

Remote work

Job description

Workana Llc is hiring a Remote Customer Service Representative to be the primary liaison for clients, handling insurance sales inquiries and benefits administration while promoting services via outbound channels. The role emphasizes multilingual communication, data analysis, and collaboration with marketing to improve engagement and retention.

As a fully remote, paid position, you will develop skills in sales, customer service, and communication from home, with comprehensive training and