Remote Client Services & Sales Specialist

The Ward Law Group; La Pampa; Remote; ARS 48,466,000 - 78,757,000; Full time

Benefits offered by this job

Work from home

Comprehensive training

Ongoing development opportunities

Job summary

The Ward Law Group is seeking a Remote Customer Service Representative to be the primary contact for clients, delivering professional, empathetic support from home. This paid role focuses on sales, service, and effective communication to strengthen client relationships.

Responsibilities include handling inquiries about insurance sales, benefits, and account questions; conducting outbound outreach; and assisting with documentation, data tracking, and collaboration with marketing to boost

Qualifications

• Experience in outside sales, retail sales, or telemarketing with a customer focus.
• Strong negotiation and multilingual communication abilities.
• Familiarity with insurance sales or benefits administration.
• HIPAA awareness when handling sensitive information.

Responsibilities

• Act as the main liaison for clients, providing exceptional service through various communication channels.
• Manage client inquiries related to insurance sales, benefits administration, and general account questions.
• Conduct outbound telemarketing efforts to promote services and identify new sales opportunities.
• Negotiate terms and solutions with clients to meet their needs while aligning with company policies.
• Support sales administration tasks such as processing documentation, updating records, and tracking client interactions.
• Analyze client data to identify trends, improve service delivery, and recommend tailored solutions.
• Collaborate with marketing teams to implement strategies that enhance client engagement and retention.

Skills

Sales experience

Negotiation

Multilingual communication

Excellent communication

Remote work

HIPAA awareness

Tools

CRM software

Microsoft Office

Job description

The Ward Law Group is seeking a Remote Customer Service Representative to be the primary contact for clients, delivering professional, empathetic support from home. This paid role focuses on sales, service, and effective communication to strengthen client relationships.

Responsibilities include handling inquiries about insurance sales, benefits, and account questions; conducting outbound outreach; and assisting with documentation, data tracking, and collaboration with marketing to boost