Remote Client Success Lead — Revenue & Growth Ops

Virtustant; Buenos Aires; Remoto; ARS 123.632.000 - 185.448.000; Tempo integral

Benefícios oferecidos por esta vaga

USD payments bi-monthly

Paid Time Off

Holidays

100% remote setup

Resumo da vaga

Virtustant is seeking an Internal Customer Success Manager to own existing client relationships after the sale. You will run check-ins, vet and present candidates, coordinate placements, and drive client success with a proactive, ownership-driven approach.

This fully remote role requires alignment with US business hours and a high level of responsiveness. You will collaborate directly with founders in a fast-growing offshore staffing environment focused on referrals and repeat business.

Qualificações

• Strong background in customer success, account management, staffing, or recruiting.
• Clear, real, personal written communication; a genuine message beats a polished generic one.
• Responsive by nature with the ability to keep clients prioritized without being chained to a desk.
• High ownership mindset; the role grows as the company scales.

Responsabilidades

• Be the primary post-sale contact for existing clients and manage the relationship through every engagement stage.
• Evaluate and present top candidates, coordinate interviews, gather feedback, and close placements.
• Spot signals for client needs and proactively address issues to retain satisfaction and renewals.
• Turn client satisfaction into long-term relationships, repeat business, and referrals.

Conhecimentos

Customer success

Account management

Staffing

Recruiting

Communication

Problem solving

Ownership mindset

Descrição da vaga

Virtustant is seeking an Internal Customer Success Manager to own existing client relationships after the sale. You will run check-ins, vet and present candidates, coordinate placements, and drive client success with a proactive, ownership-driven approach.

This fully remote role requires alignment with US business hours and a high level of responsiveness. You will collaborate directly with founders in a fast-growing offshore staffing environment focused on referrals and repeat business.