Remote Client Liaison & Sales Support

Fletcher Jones; La Pampa; Remote; ARS 27,262,000 - 54,524,000; Full time

Benefits offered by this job

Work from home

Job summary

Fletcher Jones is seeking a Remote Customer Service Representative to act as the primary liaison for clients, delivering exceptional service from home, while fostering lasting relationships.

You will handle insurance sales inquiries, benefits administration, and general account questions, conduct outbound telemarketing, negotiate terms, and support sales administration with HIPAA compliance. Multilingual skills are a plus.

Qualifications

• Experience in outside sales or telemarketing with a focus on client interaction.
• Strong negotiation and communication skills; multilingual ability is a plus.
• Familiarity with sales administration and basic data interpretation.
• Knowledge of HIPAA regulations when handling sensitive information.
• Ability to work independently in a remote setting and stay productive.

Responsibilities

• Act as the main liaison for clients, providing service across channels.
• Manage client inquiries related to insurance sales, benefits administration, and general questions.
• Conduct outbound telemarketing to promote services and identify new sales opportunities.
• Negotiate terms and solutions with clients within company policies.
• Support sales administration tasks: processing docs, updating records, tracking interactions.
• Analyze client data to identify trends and improve service delivery.
• Collaborate with marketing to enhance client engagement and retention.

Skills

Customer service

Negotiation

Multilingual

Remote work

Data analysis

Job description

Fletcher Jones is seeking a Remote Customer Service Representative to act as the primary liaison for clients, delivering exceptional service from home, while fostering lasting relationships.

You will handle insurance sales inquiries, benefits administration, and general account questions, conduct outbound telemarketing, negotiate terms, and support sales administration with HIPAA compliance. Multilingual skills are a plus.