Remote Bilingual Immigration Intake Lead (English-Spanish)

Mangone Law Firm; Argentina; Remote; ARS 29,210,000 - 37,556,000; Full time

Benefits offered by this job

Competitive pay

Professional development

Dynamic work environment

Meaningful impact

Job summary

Mangone Law Firm is seeking an Intake Coordinator to lead the Intake team, ensuring timely data collection and logging for each lead. You will oversee quality standards, guide pre-consultation notes, and drive improvements across the intake process.

The role supports a dynamic, remote work environment and requires strong communication, attention to detail, and the ability to manage multiple cases while maintaining professionalism.

Qualifications

• Must have experience leading or coordinating a team, overseeing day-to-day work and deadlines.
• Must collect client information completely and accurately before consultations.
• Strong attention to detail to review work and improve processes.
• Excellent communication to give feedback and write clear pre-consultation notes.
• Able to work under pressure with multiple cases and people.

Responsibilities

• Coordinate the Intake team to ensure every lead is collected and logged within 24 hours.
• Oversee deadline compliance and quality standards, correcting deviations promptly.
• Prepare and review actionable pre-consultation notes with immigration status, documents, and history.
• Identify and propose process improvements and training for the team.
• Collaborate with the Client Intake team to ensure consistency across the client journey.

Skills

Team leadership

Attention to detail

Communication

Time management

Flexible schedule

Job description

Mangone Law Firm is seeking an Intake Coordinator to lead the Intake team, ensuring timely data collection and logging for each lead. You will oversee quality standards, guide pre-consultation notes, and drive improvements across the intake process.

The role supports a dynamic, remote work environment and requires strong communication, attention to detail, and the ability to manage multiple cases while maintaining professionalism.