Remote Bilingual Immigration Case Assistant

Hirehawk Inc.; Buenos Aires; Teletrabalho; ARS 21 534 000 - 25 793 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Week between Christmas and New Year's

Public holidays off – country calendar

Comprehensive training program

Mentorship and collaboration

Career advancement paths

Equipment support after 4 months

Resumo da oferta

Political Asylum Lawyers, a Houston-based immigration law firm, seeks a bilingual professional in Argentina to manage client communications in English and Spanish and support case workflows. The role emphasizes empathy, organization, and precise adherence to procedures in a fast-growing environment.

You will interact with clients daily, respond to inquiries, obtain documents, and ensure case milestones are met while maintaining high-quality service and compliance with firm SOPs.

Qualificações

• Fluent in Spanish and English.
• Excellent communication and interpersonal skills.
• Empathetic and able to handle stressed clients.
• Organized, detail-oriented, and self-directed.
• Experience with immigration applications is a plus.
• Tech-savvy with ability to learn new systems.

Responsabilidades

• Serve as the firm’s main point of contact with clients, communicating in English and Spanish.
• Respond to client inquiries and gather documents as cases progress.
• Maintain case development by following workflows and flagging delays.
• Coordinate with attorneys and staff to keep cases moving forward.
• Provide status updates and set expectations with clients.
• Contribute to the development and improvement of firm protocols.

Conhecimentos

Bilingual English/Spanish

Outstanding communication

Empathy under stress

Organized and detail-oriented

Proactive time-management

Descrição da oferta de emprego

Political Asylum Lawyers, a Houston-based immigration law firm, seeks a bilingual professional in Argentina to manage client communications in English and Spanish and support case workflows. The role emphasizes empathy, organization, and precise adherence to procedures in a fast-growing environment.

You will interact with clients daily, respond to inquiries, obtain documents, and ensure case milestones are met while maintaining high-quality service and compliance with firm SOPs.