Impactful Bilingual Client Intake Coordinator

Lira Solutions Ltda; Buenos Aires; Remote; ARS 20,114,000 - 27,213,000; Full time

Benefits offered by this job

Week between Christmas and New Year’s—

Paid national holidays off

Comprehensive training program

Mentorship and collaboration

Career advancement

Home office equipment stipend

Job summary

Political Asylum Lawyers, a Houston-based immigration law firm, seeks a detail-oriented professional to be the primary client contact. You will engage clients daily in both English and Spanish, delivering empathetic, clear communications and gathering information to advance cases.

You will follow established workflows, keep case development on track, and collaborate with attorneys and staff to resolve issues. The role emphasizes high-quality service in a fast-growing team.

Qualifications

• Fluent in Spanish and English.
• Excellent written and verbal communication in both languages.
• Ability to manage high-stakes client interactions with empathy.

Responsibilities

• Serve as the primary point of contact for clients, communicating daily in English and Spanish.
• Follow established workflows to keep case development on track and flag delays.
• Collaborate with attorneys and staff to respond to client inquiries and gather documents.
• Proactively provide status updates and manage client expectations throughout the representation.

Skills

Bilingual English/Spanish

Job description

Political Asylum Lawyers, a Houston-based immigration law firm, seeks a detail-oriented professional to be the primary client contact. You will engage clients daily in both English and Spanish, delivering empathetic, clear communications and gathering information to advance cases.

You will follow established workflows, keep case development on track, and collaborate with attorneys and staff to resolve issues. The role emphasizes high-quality service in a fast-growing team.