Remote Bilingual Customer Service Specialist

Ags Youth Soccer Club; Buenos Aires; Remote; ARS 600,000 - 1,000,000; Full time

Benefits offered by this job

Competitive compensation

Training & development

Collaborative team

Remote work

Job summary

Ags Youth Soccer Club is seeking a friendly, professional Remote Customer Service Representative to handle inquiries, reservations, and general support. You will represent the company with a positive attitude and ensure customers receive accurate information across channels.

The role emphasizes clear communication, problem solving, and maintaining records, with opportunities for growth and development in a collaborative team environment.

Qualifications

• High school diploma or equivalent.
• Previous customer service, hospitality, travel, or administrative experience preferred.
• Excellent verbal and written communication skills.
• Ability to work independently in a remote environment.
• Comfortable using CRM systems and digital tools.

Responsibilities

• Respond to customer inquiries by phone, email, chat, and other channels.
• Provide accurate information about products, services, policies.
• Assist customers with reservations, changes, cancellations, and general questions.
• Resolve customer concerns professionally and efficiently.
• Maintain accurate customer records in company systems.
• Escalate complex issues when needed.

Skills

Customer service

Communication

Problem solving

Multitasking

Teamwork

Bilingual English/Spanish

Education

High school diploma

Tools

CRM systems

Email

Microsoft Office

Job description

Ags Youth Soccer Club is seeking a friendly, professional Remote Customer Service Representative to handle inquiries, reservations, and general support. You will represent the company with a positive attitude and ensure customers receive accurate information across channels.

The role emphasizes clear communication, problem solving, and maintaining records, with opportunities for growth and development in a collaborative team environment.