Regional Customer Success Manager, Services - Remote

Recursos En Mente - Consultora De Rrhh; Buenos Aires; Hybrid; ARS 1,800,000 - 2,800,000; Full time

Benefits offered by this job

Partial remote

Job summary

Mastercard is seeking a Regional Customer Success Manager for Services in Buenos Aires to lead engagement, adoption, and value realization across key clients. You will drive strategic initiatives, collaborate with cross-functional teams, and translate complex capabilities into customer-centered solutions.

The role emphasizes payments technology and cybersecurity expertise, data-driven insights, and strong stakeholder management in a partially remote, full-time setting.

Qualifications

• Experience advising strategic customers in fintech or payments sectors.
• Ability to translate complex technical capabilities into practical solutions.
• Strong data-driven decision-making and stakeholder management.

Responsibilities

• Lead customer engagement and growth initiatives with priority accounts.
• Collaborate with Network Services, Account Management, Sales, and Product teams.
• Translate technical capabilities into clear customer-facing solutions.
• Monitor customer health, value realization, and feedback loops.

Skills

Payments technology knowledge

Cybersecurity knowledge

Data analytics

Customer success metrics

Tools

Data analytics tools

Job description

Mastercard is seeking a Regional Customer Success Manager for Services in Buenos Aires to lead engagement, adoption, and value realization across key clients. You will drive strategic initiatives, collaborate with cross-functional teams, and translate complex capabilities into customer-centered solutions.

The role emphasizes payments technology and cybersecurity expertise, data-driven insights, and strong stakeholder management in a partially remote, full-time setting.