Part-Time Shipping Claims Specialist

Assurant, Inc.; Buenos Aires; Hybrid; ARS 1,339,000 - 1,786,000; Part time

Job summary

Assurant, Inc. is seeking an Associate Claims Examiner in Buenos Aires (Alem) for a part-time role. The position focuses on handling shipping insurance claims, communicating with customers via phone and email, and processing documentation from filing to completion.

The ideal candidate will be highly organized, reliable, and capable of managing multiple tasks without micromanagement, including general customer inquiries and scanning documents for accurate record-keeping.

Qualifications

• 1+ year of customer service experience.
• Experience handling emails, calls, and faxes.
• Ability to organize and manage large volumes of claims.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Experience or familiarity with QuickBooks is a plus.

Responsibilities

• Process and manage large amounts of incoming and current claims.
• Communicate with customers regarding open claims.
• Discuss claims and file claims with shipping companies (UPS, FedEx).
• Answer claims inquiries via email, live chat, and telephone.
• Scan documents and maintain organized records.

Skills

Organized

Customer service

Email/Phone communication

Multitasking

Microsoft Office

Internet research

Education

High School diploma

Tools

QuickBooks

Job description

Assurant, Inc. is seeking an Associate Claims Examiner in Buenos Aires (Alem) for a part-time role. The position focuses on handling shipping insurance claims, communicating with customers via phone and email, and processing documentation from filing to completion.

The ideal candidate will be highly organized, reliable, and capable of managing multiple tasks without micromanagement, including general customer inquiries and scanning documents for accurate record-keeping.