Claims Coordinator – Inland Marine Insurance

Assurant Services Argentina, S.A.; Buenos Aires; On-site; ARS 670,000 - 1,116,000; Full time

Job summary

Assurant is seeking an organized, customer-focused claims processor to manage incoming and current insurance claims. You will communicate with customers via email, phone, and live chat, file claims with carriers such as UPS and FedEx, and handle inquiries throughout the process.

The role requires strong organizational skills, proficiency with Microsoft Office, and the ability to multi-task while maintaining a superb attendance record. A high school diploma is required.

Qualifications

• High school diploma required.
• 12 months experience in Global Housing.
• Excellent email and phone communication skills.
• Ability to manage multiple tasks and stay organized.
• Proficient with Microsoft Word, Excel, Outlook.
• Basic internet research skills.
• Good attendance record.

Responsibilities

• Process and manage large amount of incoming and current claims.
• Communicate with customers regarding open claims.
• Discuss claims & file claims with carriers (UPS, FedEx).
• Answer claims inquiries via email, live chat, and telephone.
• Answer customer support questions.
• Scan documents.

Skills

Customer service

Email communication

Phone communication

Organizational skills

Microsoft Office

Internet research

Attendance

Education

High School diploma

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

QuickBooks

Job description

Assurant is seeking an organized, customer-focused claims processor to manage incoming and current insurance claims. You will communicate with customers via email, phone, and live chat, file claims with carriers such as UPS and FedEx, and handle inquiries throughout the process.

The role requires strong organizational skills, proficiency with Microsoft Office, and the ability to multi-task while maintaining a superb attendance record. A high school diploma is required.