Global Hybrid Technical Account Manager

dLocal; Buenos Aires; Hybrid; ARS 85,959,885 - 114,613,180; Full time

Benefits offered by this job

Flexible schedules

Referral bonus program

Monthly social budget for team bonding

Opportunity to work from a coworking location

Job summary

dLocal is seeking a Technical Account Manager in Buenos Aires to manage all technical aspects of customer relationships. You will serve as the first point of contact for new merchants, guiding them to the best solutions that fit their needs.

The ideal candidate will have at least 4 years of experience, a Bachelor's degree in engineering or computer science, and excellent communication skills in English. The role offers a hybrid work model and flexibility.

Qualifications

• 4+ years of experience in a similar technical account management role.
• Experience dealing with customers from a technical perspective.
• Fluent written and spoken English.

Responsibilities

• Provide top-quality technical service for onboarding customers.
• Acquire in-depth product and technical knowledge.
• Help maximize company revenue and expand customer relationships.
• Analyze business requirements and develop solutions.

Skills

Technical service

Customer relationship management

Problem-solving

Project management

API knowledge

SQL

Interpersonal skills

Communication skills

Education

Bachelor’s degree in engineering or computer science

Job description

dLocal is seeking a Technical Account Manager in Buenos Aires to manage all technical aspects of customer relationships. You will serve as the first point of contact for new merchants, guiding them to the best solutions that fit their needs.

The ideal candidate will have at least 4 years of experience, a Bachelor's degree in engineering or computer science, and excellent communication skills in English. The role offers a hybrid work model and flexibility.