Senior Technical Account Manager – Cloud & AWS Solutions

Power Digital Marketing

Buenos Aires

On-site

ARS 139,018,000 - 200,803,000

Full time

3 days ago

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Job summary

Amazon Web Services in Buenos Aires, Argentina, is seeking a Technical Account Manager to act as principal technical advisor to Enterprise customers, guiding adoption of AWS services and shaping technical strategy. You will work with senior leadership, coordinate with global engineering teams, and help customers build reliable, cost-efficient architectures while maintaining operational health.

This full-time role requires 5+ years of engineering experience, strong English communication, and

Qualifications

5+ years of technical engineering experience.
Experience with operational parameters and troubleshooting in distributed systems.
Strong English-language communication skills, both written and verbal.
Bachelor's Degree in Computer Science, Engineering, Math or equivalent work experience.

Responsibilities

Provide support to resolve inquiries from Enterprise customers regarding AWS service or Cloud.
Complete analysis and present periodic reviews of operational performance to customer.
Provide detailed reviews of service disruptions metrics and prelaunch planning.
Ensure AWS environments remain operationally healthy whilst reducing cost and complexity.
Lead technical discussions with senior leadership regarding incidents, trade-offs proactive scope and risk management.
Work directly with AWS global engineering and service teams to resolve customer issues.
The role may require ability to travel 10-25% as needed.