Global Fintech Payments Account Manager | Flexible Travel

Nodi; Buenos Aires; Remote; ARS 92,724,000 - 154,540,000; Full time

Benefits offered by this job

Flexibility in how you work

Fintech industry exposure

Referral bonus program

Work From Anywhere

Job summary

dLocal is seeking an experienced Account Manager to own and grow a portfolio of client accounts across global markets. You will ensure robust day-to-day coverage and act as the primary liaison to deliver solutions and resolve issues.

Responsibilities include upselling, coordinating with Sales and Partnerships, and driving account reviews. Fluency in English is required, with international travel as needed to support clients and optimize performance.

Qualifications

• 5+ years in account management, sales or related commercial role in technology, payments or fintech.
• Strong communication and relationship-building with multiple stakeholders.
• Fluency in English required; other languages a plus.

Responsibilities

• Manage, grow and own a portfolio of client accounts across global markets, ensuring strong day-to-day coverage and follow-up.
• Be 100% accountable of results obtained within your portfolio.
• Build and maintain positive client relationships by understanding their needs and coordinating timely solutions.
• Identify opportunities to upsell and cross-sell additional products and services, working closely with the Sales and Partnerships teams.
• Collaborate with internal teams to support the successful delivery of dLocal’s solutions and resolve operational or commercial matters.
• Monitor account performance, prepare relevant updates and help identify opportunities to improve client experience and business results.
• Develop a solid understanding of the payments industry and the markets relevant to the assigned portfolio.
• Support account plans, business reviews and other initiatives aimed at driving client retention and growth.
• Drive client meetings, QBRs, industry events and professional networking activities as needed.

Skills

Account management

Sales experience

Client relationships

Communication skills

Analytical mindset

English fluency

Travel willingness

Job description

dLocal is seeking an experienced Account Manager to own and grow a portfolio of client accounts across global markets. You will ensure robust day-to-day coverage and act as the primary liaison to deliver solutions and resolve issues.

Responsibilities include upselling, coordinating with Sales and Partnerships, and driving account reviews. Fluency in English is required, with international travel as needed to support clients and optimize performance.