Buenos Aires - IT Support Specialist

AR Bnet S.A.; Buenos Aires; Presencial; ARS 900.000 - 1.200.000; Jornada completa

Descripción de la vacante

AR Bnet S.A. is seeking an IT Support Specialist for a hybrid role in the Greater Buenos Aires area. The candidate will provide end-user hardware/software support and gradually own application, infrastructure, and operations support. Strong communication with senior stakeholders is essential.

Requirements include a degree in IT/Systems or related field, plus 5+ years in IT support and willingness to grow within the role. English proficiency is required.

Formación

• Degree in IT, Systems or related field (completed or in progress).
• Experience in IT support roles is required.
• Experience supporting senior stakeholders is a strong plus.

Responsabilidades

• Provide end-user hardware and software support.
• Take ownership of application, infrastructure, and operations support progressively.
• Manage and follow up on support tickets.
• Deliver high-quality support to internal users, including senior stakeholders.

Conocimientos

End-user support

Stakeholder communication

Adaptability

Organization

Problem solving

English proficiency

Educación

IT/Systems degree

Descripción del empleo

IT Support Specialist – Hybrid (GBA North Area, Argentina)

We are currently looking for an IT Support Specialist to provide services to one of our clients, a multinational company located in the northern area of Greater Buenos Aires (GBA). This is a hybrid role combining on-site and remote work. Candidates must be based in the northern area of the Greater Buenos Aires region.

Key Responsibilities

• Provide end-user support for hardware and software
• Gradually take ownership of application, infrastructure, and operations support
• Manage and follow up on tickets
• Deliver high-quality support to internal users, including senior stakeholders

Requirements

• Degree (completed or in progress) in IT, Systems, or related field
• At least 5 years of proven experience in IT support roles
• Experience supporting senior stakeholders (managers, executives, CEOs) is a strong plus
• Strong adaptability and willingness to grow within the role

Profile

• Responsible and proactive
• Organized and detail-oriented
• Solution-driven
• Service-oriented, with excellent communication and interpersonal skills
• Advanced / Intermediate English or higher (both written and spoken)