Desktop Engineer – VIP Desk-Side & Endpoint Support
Iron Systems, Inc
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Job summary
Iron Systems, Inc seeks a Desktop Support Specialist to manage desktop devices, incidents, and VIP desk-side issues at our Neuquén site. You will handle hardware/software configuration, patching, and lifecycle maintenance for field users, ensuring secure and compliant setups.
The role requires strong Windows 7 experience, familiarity with AD, VPN, and remote support tools, and knowledge of ITIL processes. On-site duties include Mac support as a plus and coordination with the service management
Qualifications
- Experience with Windows desktop support and incident management.
- Familiarity with ITIL processes and service delivery.
Responsibilities
- Manage Desktop Devices incidents through to resolution.
- Provide VIP desk-side support and be the site contact when needed.
- Ensure desktop images and software are up to date across devices.
Skills
Education
Tools
Job description
Iron Systems, Inc seeks a Desktop Support Specialist to manage desktop devices, incidents, and VIP desk-side issues at our Neuquén site. You will handle hardware/software configuration, patching, and lifecycle maintenance for field users, ensuring secure and compliant setups.
The role requires strong Windows 7 experience, familiarity with AD, VPN, and remote support tools, and knowledge of ITIL processes. On-site duties include Mac support as a plus and coordination with the service management
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