Onsite It Support Technician - Mining Project

Bairesdev; Buenos Aires; On-site; ARS 900,000 - 1,400,000; Full time

Job summary

Coalfire is seeking an IT Support Analyst to join onsite in Las Cañitas, Argentina. You will handle end-user IT tickets, support Windows 11 and macOS devices, and assist with device enrollment and configuration.

The role requires hands-on experience with endpoint management, Microsoft 365, and Azure AD administration. As part of a collaborative team, you will resolve hardware issues, manage asset inventory, and support conference equipment and peripherals.

Qualifications

• Experience resolving end-user IT issues on Windows 11 and macOS.
• Familiarity with device provisioning and endpoint management tools.
• Experience with Microsoft 365 administration.

Responsibilities

• Respond to and resolve inbound IT end-user tickets in a timely manner.
• Provide support for Windows 11 and current macOS versions.
• Troubleshoot laptops, docking stations, monitors, printers, mobile devices, and conference equipment.
• Manage endpoints with Intune, Jamf or equivalent provisioning tools.
• Assist with device enrollment, configuration, and deployment.
• Provide support for Microsoft 365 apps (Outlook, Teams, Office).
• Complete basic Entra ID/Azure AD administration.

Skills

End-user support

Troubleshooting

Communication

Tools

Microsoft Intune

Jamf

Microsoft 365

Azure AD

Job description

IT Support Analyst

Hoy

About Coalfire Coalfire is on a mission to make the world a safer place by solving our clients’ hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies all across the world navigate the ever-changing cybersecurity landscape. We are headquartered in Chicago, Illinois with offices across the , Argentina, and the But that’s not who we are – that’s just what we do. We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem‑solvers who are hungry to learn, grow, and make a difference.

This is an in‑office position in our office in Las Cañitas. Must possess the ability to work onsite in Argentina.

What You'll Do

• Respond to and resolve inbound computer‑related end user support tickets in a timely manner. Provide comprehensive support for Windows 11 and current macOS versions. Troubleshooting laptops, docking stations, monitors, printers, mobile devices, conference‑room equipment, and peripherals.
• Endpoint management and provisioning using tools such as Microsoft Intune, Jamf, or equivalent.
• Support Device enrollment, configuration, and deployment
• Provide Support for Microsoft 365, ex. Outlook, Teams, Office etc.
• Complete basic Entra ID/Azure AD administration.
• Complete hardware diagnostics, warranty coordination, asset inventory, and secure device disposal.
• Provide IT support relating