Data Center Power & Reliability Engineer

Redtree; Buenos Aires; Presencial; ARS 1.200.000 - 2.000.000; Jornada completa

Descripción de la vacante

Oracle's Datacenter Services Operations team is seeking a skilled technician to identify upgrade opportunities, validate cabling, monitor ticketing workloads, and mentor junior staff in a fast-paced data center environment.

You will implement network configurations, ensure security and safety compliance, and collaborate with vendors to meet SLAs while driving continuous improvement and effective problem solving.

Formación

• Trains advance fix and repair techniques that align with corporate objectives and adheres to SOPs and MOPs for operational Data Center Change Control processes.
• Acts as a technical liaison for technical and non-technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks.
• Oversees adherence to all established Standard Operating Procedures (SOPs)/Maintenance Operation Protocols (MOPs) when performing tasks, ensuring all work stays in sync with site rules, colocation vendor rules, and signs-off within a data centre and/or customer site environments.
• Upholds and ensures established security procedures, considering applicable local regulations, conducting functional testing of security.

Responsabilidades

• Identifies opportunities for other team members to work with of servers and server components and main hardware to ensure efficient performance for its entire lifecycle.
• Guides and coaches less experienced technicians on best practices for the power distribution units and/or replacement hardware, removing and troubleshooting hardware without disturbing critical infrastructure, as needed.
• Guides and instructs less experienced technicians on best practices for implementing -designed and defined network communications and solutions, signing off on client configurations within environments.
• Validates cabling, checking network environment build and connectivity is established, verifying that devices are connected and error free.
• Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions to enhance and/or troubleshoot the system within SLAs against assigned ticket, potentially identifying and escalating trends, and documenting steps or resolutions involved in maintaining the environments.
• Leads collaboration efforts with project teams/colocation partners to properly test and validate the installation, operation, and performance of electrical/mechanical systems and coordinate site utility requirements.
• Acts as a technical liaison for technical and non-technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks.
• Ensures contractors and vendors deliver quality services and that all SLAs are being met.
• Contributes to quality assurance through process creation and training of less experienced peers.
• Completes complex and/or ambiguous tasks in accordance with project requirements, with limited instructions. Provides guidance to team members on shifting priorities and resources according to team needs.
• Collaborates across teams to lead the delivery of impactful work and provide support for critical team objectives. Leverages advanced understanding of business, stakeholder, and/or customer needs to build partnerships within and outside of team.
• Develops and shares procedures to identify and resolve routine or non-routine issues, serving as an escalation point for the team. Collects and reviews data and/or information to troubleshoot complex errors.
• Embraces continuous learning by actively seeking to build knowledge and learning new skills and/or tools and staying current with trends and best practices in one's field. Seeks out and leverages feedback and advanced training to improve skills.
• Recommends, implements, and shares improvements to improve the efficiency and effectiveness of complex processes, protocols, and workflows.

Descripción del empleo

Oracle's Datacenter Services Operations team is seeking a skilled technician to identify upgrade opportunities, validate cabling, monitor ticketing workloads, and mentor junior staff in a fast-paced data center environment.

You will implement network configurations, ensure security and safety compliance, and collaborate with vendors to meet SLAs while driving continuous improvement and effective problem solving.