Customer Growth & Operations Manager

Deel; Argentina; Presencial; ARS 60.365.000 - 98.092.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Stock grants

Flexible office membership

Descripción de la vacante

Deel is seeking a client-focused growth professional to manage and grow strategic accounts, serving as a trusted advisor across operations and product. You will build durable relationships while identifying opportunities for revenue expansion.

You’ll collaborate with cross-functional teams, guide customers through Deel’s platform, and advocate for customers with product and revenue teams. A background in customer success or similar roles in fast-growth environments is ideal.

Formación

• 1-3+ years in a customer-facing role.
• Ability to manage and prioritize high volumes of customer requests.
• Experience in fast-growth startup, payroll company, or top-tier consulting/investment banking.
• Strong analytical mindset and ability to synthesize data into actionable insights.
• Proactive self-starter with growth mentality and ability to handle responsibility.

Responsabilidades

• Manage and nurture client accounts as part of our growth function.
• Build relationships and navigate clients through their Deel experience journey.
• Train clients on Deel processes and how to navigate the Deel platform to meet their needs.
• Lead client interactions with product adoption and future growth in mind, tying discussions to Deel value propositions.
• Strengthen relationships with accounts, solving challenges and reducing churn.
• Be a trusted partner to accounts, understanding business needs and acting as a mini project manager.
• Collaborate with Account Executives, Strategic CSMs, and onboarding managers to help Deel grow.
• Be an advocate for Deel and the voice of the customer, sharing insights with Revenue and Product teams.

Conocimientos

Relationship building

Data-driven

Customer facing

Startup experience

Payroll/fintech exposure

Descripción del empleo

Deel is seeking a client-focused growth professional to manage and grow strategic accounts, serving as a trusted advisor across operations and product. You will build durable relationships while identifying opportunities for revenue expansion.

You’ll collaborate with cross-functional teams, guide customers through Deel’s platform, and advocate for customers with product and revenue teams. A background in customer success or similar roles in fast-growth environments is ideal.