Customer Expert: Voice, Email & Chat Support

Teleperformance; Comisión de Fomento de Perú; On-site; ARS 10,582,000 - 15,873,000; Full time

Benefits offered by this job

Performance bonus

Meal card

Payroll benefits from day one

Job summary

Teleperformance is seeking a Customer Expert (Voice, email, chat) to deliver positive experiences across multiple channels for a financial technology platform. You will assist customers, understand needs, and provide clear solutions with a focus on quality and empathy.

Strong English skills and a customer-first mindset are essential as you handle inquiries across voice, email, and chat. Teleperformance offers performance bonuses and meal cards, with payroll benefits from day one.

Qualifications

• Advanced English required for clear communication with customers.
• Strong customer-centric mindset and empathy.
• Ability to manage inquiries across voice, email, and chat channels.
• Attention to detail and accuracy in responses.

Responsibilities

• Assist customers across voice, email, and chat channels.
• Understand customer needs and provide clear, effective solutions.
• Answer inquiries and guide customers through financial technology platform.
• Maintain high-quality interactions with a customer-first approach.

Skills

Advanced English

Customer focus

Multitasking

Attention to detail

Job description

Teleperformance is seeking a Customer Expert (Voice, email, chat) to deliver positive experiences across multiple channels for a financial technology platform. You will assist customers, understand needs, and provide clear solutions with a focus on quality and empathy.

Strong English skills and a customer-first mindset are essential as you handle inquiries across voice, email, and chat. Teleperformance offers performance bonuses and meal cards, with payroll benefits from day one.