Crowdfunding Specialist - Chat

Teleperformance; Comisión de Fomento de Perú; On-site; ARS 14,973,000 - 25,953,000; Full time

Benefits offered by this job

Performance bonus up to 15%

Meal card

Long-term contract from 7th month

Direct support and benefits

Job summary

Teleperformance is seeking a Crowdfunding Specialist - Chat to deliver outstanding customer support via email, chat, and tickets from Peru. You will engage empathetically with customers, reference current promotions, and resolve questions promptly while maintaining data confidentiality.

The role emphasizes proactive, respectful service and a positive customer journey. The ideal candidate communicates clearly in English, is a problem-solver, and contributes to a collaborative team focused on

Qualifications

• Empathetic, respectful and proactive attitude in customer service.
• Ability to resolve inquiries via email, chat and tickets.
• Knowledge of promotions and product updates to provide best advice.
• Intermediate to advanced English proficiency for global communication.
• Service-first mindset with strong attention to confidentiality.

Responsibilities

• Respond to all customer inquiries via email, chat and tickets with excellent service.
• Stay updated on promotions and product updates to offer the best guidance.
• Create smooth, positive experiences in every interaction.
• Handle customer data with care, precision and full confidentiality.

Job description

Crowdfunding Specialist - Chat

Empresa : Teleperformance Tipo de empleo : Tiempo completo Peru

Descripción del trabajo - Crowdfunding Specialist - Chat

Resumen

We're looking for a Crowdfunding Specialist. In this role, you will respond to all customer inquiries via email, chat, and tickets, providing excellent customer service, resolving doubts, and addressing questions. This is an exciting opportunity for someone empathetic, respectful, and proactive who can resolve situations with a positive attitude.

Responsabilidades

Who You Are:

• A service enthusiast who helps others plan and enjoy their stays with ease and style.
• A knowledge ninja who keeps up with promotions and product updates to give the best advice.
• A language pro with intermediate to advanced English proficiency to communicate confidently and grow in a global environment.
• A service-first pro who creates smooth and positive experiences in every interaction.
• A fast solver who tackles issues quickly and efficiently, always delivering excellent service.
• A detail guardian who handles customer data with care, precision, and full confidentiality.

Requisitos

Let's Talk About Benefits:

• Earn a performance bonus of up to 15% because your effort deserves real rewards.
• Enjoy a meal card to fuel up.
• Obtain a long-term contract from the 7th month, because stability and peace of mind are part of the TOP Team vibe.
• Benefit from consistent pay with full coverage and benefits. We've got your back.

*Terms and conditions apply.

This Is What Sets Us Apart:

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work® as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members and foster an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world.

Make a difference with the TOP Team!