Customer Expert | Voice, Email, Chat

Teleperformance; Comisión de Fomento de Perú; On-site; ARS 10,582,000 - 15,873,000; Full time

Benefits offered by this job

Performance bonus

Meal card

Payroll benefits from day one

Job summary

Teleperformance is seeking a Customer Expert (Voice, email, chat) to deliver positive experiences across multiple channels for a financial technology platform. You will assist customers, understand needs, and provide clear solutions with a focus on quality and empathy.

Strong English skills and a customer-first mindset are essential as you handle inquiries across voice, email, and chat. Teleperformance offers performance bonuses and meal cards, with payroll benefits from day one.

Qualifications

• Advanced English required for clear communication with customers.
• Strong customer-centric mindset and empathy.
• Ability to manage inquiries across voice, email, and chat channels.
• Attention to detail and accuracy in responses.

Responsibilities

• Assist customers across voice, email, and chat channels.
• Understand customer needs and provide clear, effective solutions.
• Answer inquiries and guide customers through financial technology platform.
• Maintain high-quality interactions with a customer-first approach.

Skills

Advanced English

Customer focus

Multitasking

Attention to detail

Job description

We’re looking for a Customer Expert | Voice, email, chat ready to create positive customer experiences across multiple communication channels. In this role, you’ll assist customers, understand their needs, answer inquiries, and provide clear, effective solutions for a financial technology platform. Your advanced English skills, empathy, and customer-first mindset will help make every interaction memorable.

Who You Are:

A confident communicator with an advanced English level, ready to connect with customers clearly and professionally.

A customer-focused person who enjoys listening, understanding different needs, and providing helpful solutions.

A proactive multitasker who can manage customer inquiries across voice, email, and chat while maintaining accuracy and efficiency.

A detail-oriented individual who understands the importance of clear communication when assisting customers with financial technology services.

Let’s Talk About Benefits:

• Make your performance count and earn a performance bonus.
• Enjoy a meal card to add something extra to your day.
• Get full payroll benefits from day one, giving you peace of mind from the very beginning.

Terms and conditions apply.

This Is What Sets Us Apart:

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +400 languages and dialects. Certified by Great Place To Work as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world.

Make a difference with the TOP Team!

Customer Expert | Voice, email, chat Peru