Client-Facing Data Center Projects Lead

The Global Talent Co.; Rosario; Remote; ARS 1,800,000 - 3,000,000; Full time

Job summary

The Global Talent Co. seeks a Technical Project Manager for Data Center operations, with hands-on hardware and remote hands experience, to own client relationships and the full project lifecycle. You will manage tickets, budgets, and cross-functional teams across planning, procurement, deployment, and sign-off.

Remote role with international clients; strong written and verbal communication is essential, as is experience with Jira, ServiceNow, and vendor coordination.

Qualifications

• 3+ years of experience in datacenter operations or a closely related field.
• Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations.
• Direct client-facing experience in a technical role or account management with a technical background.
• Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent.
• Experience owning project budgets, SOWs, or vendor purchase orders.
• Proven ability to manage and develop a small technical team.
• Strong written and verbal communication — you write tickets, emails, and client reports clearly.

Responsibilities

• Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle.
• Lead client onboarding, scoping calls, and technical review meetings.
• Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform.
• Track multi-workstream projects across planning, procurement, deployment, and sign-off.
• Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics.
• Oversee on-site and remote hands work: server rack/stack, cabling, power, and cooling.
• Maintain a live project dashboard that clients and internal stakeholders can rely on.
• Provide technical guidance to junior technicians and contractors on-site.

Skills

Project management

Client-facing

Technical background

Team leadership

Documentation

Tools

Jira

ServiceNow

Zendesk

Job description

The Global Talent Co. seeks a Technical Project Manager for Data Center operations, with hands-on hardware and remote hands experience, to own client relationships and the full project lifecycle. You will manage tickets, budgets, and cross-functional teams across planning, procurement, deployment, and sign-off.

Remote role with international clients; strong written and verbal communication is essential, as is experience with Jira, ServiceNow, and vendor coordination.