Remote Data Center Project Lead (Hands-On)

The Global Talent Co.; Ciudad de Mendoza; À distance; ARS 136 310 000 - 196 892 000; Plein temps

Résumé du poste

The Global Talent Co. is seeking a Technical Project Manager for Data Center operations with remote work options. You will own client relationships, oversee end-to-end projects, and manage tickets in ITSM tools.

You will coordinate hardware deployment, cabling, power, cooling, and vendor communications, ensuring on-time delivery, budget control, and adherence to security and change processes. Strong technical background and leadership required.

Qualifications

• 3+ years in datacenter operations, technical infrastructure, or closely related field.
• Direct client-facing experience in a technical role.
• Hands-on server hardware, cabling, power distribution, and remote hands knowledge.
• Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk or equivalent.
• Experience owning project budgets, SOWs, or vendor purchase orders.
• Proven ability to manage and develop a small technical team.

Responsabilités

• Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle.
• Lead client onboarding, scoping calls, and technical review meetings.
• Translate client requirements into actionable work orders and internal tickets.
• Manage SLA commitments, report on delivery status, and handle escalations directly.
• Build long-term relationships to reduce churn and increase account expansion.
• Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform.

Connaissances

Client-facing

Project coordination

Team leadership

Technical troubleshooting

Communication

Outils

Jira

ServiceNow

Zendesk

Description du poste

The Global Talent Co. is seeking a Technical Project Manager for Data Center operations with remote work options. You will own client relationships, oversee end-to-end projects, and manage tickets in ITSM tools.

You will coordinate hardware deployment, cabling, power, cooling, and vendor communications, ensuring on-time delivery, budget control, and adherence to security and change processes. Strong technical background and leadership required.