Bilingual Remote Customer Service & Sales Specialist

Toloka Ai; La Pampa; Remote; ARS 250,000 - 500,000; Part time

Benefits offered by this job

Work from home

Job summary

Toloka Ai is hiring a Remote Customer Service Representative to act as the main liaison for clients, ensuring needs are met with professionalism and care.

You will handle inquiries related to insurance sales, benefits administration, and general account questions, and perform outbound telemarketing to promote services and identify new sales opportunities. This paid role supports growth in sales and client engagement from home.

Qualifications

• Proven experience in outside sales or telemarketing with client-facing focus.
• Strong negotiation and multilingual communication skills.
• Familiarity with sales administration and data analysis.
• Knowledge of insurance sales or benefits administration is desirable.
• Ability to work remotely with high productivity and organization.
• HIPAA awareness for handling sensitive information.

Responsibilities

• Act as the main liaison for clients across channels.
• Handle inquiries related to insurance sales, benefits, and accounts.
• Conduct outbound telemarketing to promote services and find new opportunities.
• Negotiate terms with clients aligned to policy.
• Support sales administration like processing documents and updating records.
• Analyze client data to identify trends and improve service.
• Collaborate with marketing to boost engagement and retention.

Skills

Outside sales

Retail sales

Telemarketing

Multilingual

Negotiation

Sales analytics

Job description

Toloka Ai is hiring a Remote Customer Service Representative to act as the main liaison for clients, ensuring needs are met with professionalism and care.

You will handle inquiries related to insurance sales, benefits administration, and general account questions, and perform outbound telemarketing to promote services and identify new sales opportunities. This paid role supports growth in sales and client engagement from home.