Remote Bilingual Customer Advocate (English & Spanish)

Tires Easy; Rosario; Remote; ARS 600,000 - 900,000; Full time

Benefits offered by this job

Work from home

Job summary

Tires Easy is hiring a Remote Customer Service Representative to serve as the primary client liaison from home. You will handle inquiries about insurance sales and benefits, manage accounts, and pursue new sales opportunities through outbound outreach. Excellent communication and multilingual abilities are highly valued.

The role emphasizes strong service, data analysis, and collaboration with marketing to enhance client engagement in a fully remote environment.

Qualifications

• Experience in outside sales, retail sales, or telemarketing with customer focus.
• Strong negotiation and communication skills; multilingual ability a plus.
• Familiarity with sales administration and data analysis.
• Knowledge of insurance sales or benefits administration is desirable.
• Excellent customer service and discretion with sensitive information (HIPAA).

Responsibilities

• Act as the main liaison for clients with exceptional service across channels.
• Handle inquiries related to insurance sales, benefits, and accounts.
• Conduct outbound telemarketing to promote services and find sales opportunities.
• Negotiate terms to meet client needs while following company policies.
• Support sales administration: documents, records, interactions tracking.
• Analyze client data to identify trends and improve delivery.
• Collaborate with marketing to boost engagement and retention.

Skills

Customer service

Negotiation

Communication

Multilingual

Remote work independence

Job description

Tires Easy is hiring a Remote Customer Service Representative to serve as the primary client liaison from home. You will handle inquiries about insurance sales and benefits, manage accounts, and pursue new sales opportunities through outbound outreach. Excellent communication and multilingual abilities are highly valued.

The role emphasizes strong service, data analysis, and collaboration with marketing to enhance client engagement in a fully remote environment.