AI Enablement & Operations Analyst

Angeles Investors, Inc.; Ciudad de Mendoza; On-site; ARS 91,155,000 - 182,310,000; Full time

Job summary

Angeles Investors, Inc. seeks an AI Operations & Enablement Analyst to support readiness by building knowledge content and enabling AI tools for the Service Desk and OSS. You will track adoption, analyze trends, and produce leadership dashboards with actionable recommendations.

The role requires strong technical writing, experience with AI playbooks, and the ability to operate in a matrixed environment across multiple regions and business lines.

Qualifications

• Demonstrated success working in a matrixed environment.
• Experience developing and maintaining reusable AI playbooks and prompt patterns.
• Working knowledge of responsible AI and safe-use practices.
• Strong technical writing skills with knowledge base content creation.

Responsibilities

• Maintain a governed, searchable library of approved playbooks and prompts.
• Create and maintain knowledge base articles for AI tools and products.
• Deliver targeted enablement for support teams to reduce time-to-resolution.
• Track and report adoption and value metrics by persona, region, and business line.
• Analyze trends to identify adoption barriers and opportunities; suggest improvements.
• Produce dashboards and leadership readouts connecting metrics to outcomes and risks.

Skills

Matrixed environment

AI playbooks

Responsible AI

Technical writing

Enablement for support teams

Adoption metrics

Dashboards & leadership readouts

Root cause analysis

Job description

Angeles Investors, Inc. seeks an AI Operations & Enablement Analyst to support readiness by building knowledge content and enabling AI tools for the Service Desk and OSS. You will track adoption, analyze trends, and produce leadership dashboards with actionable recommendations.

The role requires strong technical writing, experience with AI playbooks, and the ability to operate in a matrixed environment across multiple regions and business lines.