Sales jobs in Indonesia

Chalhoub is the leading luxury retailer in the Middle East. With more than 600 stores, 300 brands, and over 65 years of experience in the region, we are the premiere destination for luxury goods. To fuel the next stage of the organisation’s growth we are looking to build a world team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey.

As our Group Head of eCommerce, you will be reporting into our “President – Commercial” to lead and accelerate exponentially the Group portfolio of brands online presence. Your mission is to lead the evolution of our eCommerce business to the next level by driving the global strategic direction that will be translated into the brands strategies and accelerate growth by building relationships and working collaboratively.
You should be at the pulse of understanding CX all that it offers to driving the commercial and profitability performance of the business, as well as data centric in your approach. If you are the type of person who thrives on strategic problem solving, whilst remaining close to operational best practice, that can demonstrate a flexible working style and commitment to fast growth, we would like to hear from you.

• The key objectives are to define and successfully implement the SEM (SEO+SEA+SMO) and operational strategies that will impact eCommerce growth plans whilst delivering commercial expertise and added value.
• Increase traffic to our platforms across the group and focus on the refinement and growth.
• Measure, monitor and impact the improvement of conversion rates on our platforms.
• Strategies and best practice initiatives to drive AOV.
• Approaches to improve retention rate.
• Expedite customer service and satisfaction to the next level.

Ready to join our exciting transformation to become a hybrid retailer, bringing luxury experiences to the fingertips of our customers everywhere? Now’s your chance. By being part of our journey here at Chalhoub Group, you can make a real impact on customers and some of the finest brands in the world. In return, you’ll have everything you need to innovate your career.

What we can offer you:
We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.
Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.

Amazing benefits:
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution, remote and flexible working as well as exclusive employee discounts.