Receptionist à United States
Customer Service cum Front Desk Receptionist (UAE National)
Deluxe Holiday Homes
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Résumé du poste
A leading vacation rental management firm in Fujairah is seeking a Front Desk Receptionist cum Admin. The ideal candidate is an UAE National fluent in Arabic and English, possesses a valid UAE driving license, and has excellent communication skills. This role involves welcoming guests, processing reservations, and handling inquiries. We offer a competitive salary, medical insurance, and opportunities for professional growth.
Prestations
Qualifications
- UAE National with Family Book required.
- Fluency in Arabic and English, both written and spoken.
- Must possess a valid UAE driving license.
- Owning a personal vehicle is mandatory.
- Possesses excellent communication skills.
- Strong problem-solving and decision-making abilities.
Responsabilités
- Welcome guests with a warm and friendly demeanor, ensuring a positive first impression.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Process reservations over the phone, via email, or in-person.
- Ensure that all reservations have accurate and detailed information.
- Provide accurate information about our properties, amenities, and local attractions.
- Assist with general administrative tasks, such as answering phone calls, office supplies procurement, etc.
- Prepare daily schedule and coordinate with Housekeeping and maintenance teams for daily operations.
- Coordinate with operations team to ensure guest satisfaction.
- Other additional admin task assigned by the supervisor.
Deluxe Holiday Homes is Dubai's leading vacation rental management firm, boasting a comprehensive suite of services that spans across vacation rentals, property management, real estate brokerage, and more. We manage over 800+ properties and employ a dedicated team of over 300+ professionals. We are looking for a highly motivated and experienced English and Arabic speaker UAE National as a Front Desk Receptionist cum Admin with a valid UAE Driving License to join our newly established Fujairah branch (located in Sharm neighborhood, Fujairah).
Note: Our office is situated in the Sharm area of Fujairah. The ideal candidate must possess the ability to commute to and from the office using their own personal vehicle.
- Welcome guests with a warm and friendly demeanor, ensuring a positive first impression.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Process reservations over the phone, via email, or in-person.
- Ensure that all reservations have accurate and detailed information.
- Provide accurate information about our properties, amenities, and local attractions.
- Assist with general administrative tasks, such as answering phone calls, office supplies procurement, etc.
- Prepare daily schedule and coordinate with Housekeeping and maintenance teams for daily operations.
- Coordinate with operations team to ensure guest satisfaction.
- Other additional admin task assigned by the supervisor.
- Competitive Salary Package;
- Medical Insurance Plan;
- Annual Air Ticket Allowance;
- A great working environment;
- Company-provided laptop and SIM card;
- Comprehensive training and support;
- Opportunities for professional development and growth within the company.
- UAE National with Family Book required.
- Fluency in Arabic and English, both written and spoken;
- Must possess a valid UAE driving license;
- Owning a personal vehicle is mandatory;
- Possesses excellent communication skills;
- Strong problem-solving and decision-making abilities.
If you are a friendly and professional individual with a passion for delivering exceptional customer service, we would love to hear from you. Join our team at Deluxe Holiday Homes and be part of creating unforgettable experiences for our guests.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.