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Senior Production Support Engineer - Banking Apps
Ultimate HR Solutions
Dubai
In loco
AED 120.000 - 200.000
Tempo pieno
10 giorni fa

Descrizione del lavoro

A recruitment agency in Dubai seeks an experienced Application Production Support Engineer to monitor and support enterprise applications, particularly in banking and finance. The ideal candidate will have 35 years of experience, hands-on skills in monitoring tools such as Dynatrace and Datadog, and a solid understanding of incident management. The role includes resolving incidents, ensuring system uptime, and working closely with stakeholders to meet SLAs. Competitive benefits are offered as per UAE law.

Servizi

All mandatory benefits as per UAE law

Competenze

  • 35 years of experience in Application Production Support or related roles.
  • Hands-on experience with monitoring tools like Dynatrace, Datadog, and Prometheus.
  • Experience in incident management, troubleshooting, and log analysis.

Mansioni

  • Monitor application performance using tools like Dynatrace, Datadog, and Prometheus.
  • Provide L1/L2 support ensuring uptime and reliability.
  • Investigate and resolve incidents collaborating with development and infrastructure teams.
  • Implement automated monitoring and alerting for proactive issue resolution.
  • Ensure SLAs and KPIs are met.

Conoscenze

Monitoring applications
Troubleshooting
Incident management
Collaboration

Strumenti

Dynatrace
Datadog
Prometheus
AWS
Azure
GCP
Descrizione del lavoro
A recruitment agency in Dubai seeks an experienced Application Production Support Engineer to monitor and support enterprise applications, particularly in banking and finance. The ideal candidate will have 35 years of experience, hands-on skills in monitoring tools such as Dynatrace and Datadog, and a solid understanding of incident management. The role includes resolving incidents, ensuring system uptime, and working closely with stakeholders to meet SLAs. Competitive benefits are offered as per UAE law.

* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.