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Order Management Team Lead
Descrizione del lavoro
A leading recruitment firm in the UAE is seeking an experienced order management professional to lead a team in achieving business goals. The role involves client contact, order accuracy, and coordination with finance and engineering departments. Ideal candidates will have 5-7 years of relevant experience, strong leadership skills, and knowledge of the order-to-cash process in the construction or manufacturing sectors.
Competenze
- 5-7 years of experience in order management, sales operations, or a similar role.
- Strong knowledge of the order-to-cash process in construction supply/manufacturing.
- Understanding of contracts, warranties, and commercial terms.
Mansioni
- Lead and motivate the order management team to meet goals.
- Serve as the primary client contact post-sales, ensuring clear communication.
- Review orders and contracts for accuracy and timely delivery.
- Coordinate with Finance on invoicing and payment follow-ups.
- Work with Engineering on drawings, approvals, and documentation.
- Track order progress and resolve issues promptly.
- Drive process improvements to boost efficiency and customer satisfaction.
Conoscenze
Strumenti
- Lead and motivate the order management team to meet goals.
- Serve as the primary client contact post-sales, ensuring clear communication.
- Review orders and contracts for accuracy and timely delivery.
- Coordinate with Finance on invoicing and payment follow-ups.
- Work with Engineering on drawings, approvals, and documentation.
- Track order progress and resolve issues promptly.
- Drive process improvements to boost efficiency and customer satisfaction.
- Client relationship management and communication skills.
- 5-7 years of experience in order management, sales operations, or a similar role.
- Strong knowledge of order‑to‑cash process in construction supply / manufacturing.
- Understanding of contracts, warranties, and commercial terms.
- Proficiency in WBS systems and MS Office.
- Strong leadership and communication skills.
- Detail‑oriented with excellent organizational and problem‑solving abilities.
- Candidates from the manufacturing, construction, steel or cladding industries would be more relevant.
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* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.