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Guest Operations Supervisor: Experience & Compliance

Deluxe Holiday Homes

Dubai

On-site

AED 60,000 - 120,000

Full time

30+ days ago

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Job summary

A leading holiday rental company in Dubai is seeking a Guest Operations Supervisor to lead multiple teams and ensure seamless guest experiences. The ideal candidate will have over 5 years of experience in guest operations, with proven leadership skills and a strong knowledge of regulatory compliance. This is an exciting opportunity to contribute to optimizing guest experiences and operational efficiency.

Qualifications

  • 5+ years of experience in guest operations or front-office roles.
  • At least 2 years in a supervisory capacity.
  • Strong knowledge of DTCM regulations and compliance procedures.

Responsibilities

  • Lead four key frontline teams in guest operations.
  • Ensure compliance with all regulatory and brand standards.
  • Produce and circulate the weekly Guest Operations Scorecard.

Skills

Leadership
Organizational skills
Communication
Analytical skills

Education

Bachelor’s degree in Hospitality, Business Administration, or related field

Tools

Property Management Systems (e.g., PMS, Breezeway)
Job description
A leading holiday rental company in Dubai is seeking a Guest Operations Supervisor to lead multiple teams and ensure seamless guest experiences. The ideal candidate will have over 5 years of experience in guest operations, with proven leadership skills and a strong knowledge of regulatory compliance. This is an exciting opportunity to contribute to optimizing guest experiences and operational efficiency.
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