Guest Operations Supervisor: Experience & Compliance

Deluxe Holiday Homes; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading holiday rental company in Dubai is seeking a Guest Operations Supervisor to lead multiple teams and ensure seamless guest experiences. The ideal candidate will have over 5 years of experience in guest operations, with proven leadership skills and a strong knowledge of regulatory compliance. This is an exciting opportunity to contribute to optimizing guest experiences and operational efficiency.

Qualifications

• 5+ years of experience in guest operations or front-office roles.
• At least 2 years in a supervisory capacity.
• Strong knowledge of DTCM regulations and compliance procedures.

Responsibilities

• Lead four key frontline teams in guest operations.
• Ensure compliance with all regulatory and brand standards.
• Produce and circulate the weekly Guest Operations Scorecard.

Skills

Leadership

Organizational skills

Communication

Analytical skills

Education

Bachelor’s degree in Hospitality, Business Administration, or related field

Tools

Property Management Systems (e.g., PMS, Breezeway)

Job description

A leading holiday rental company in Dubai is seeking a Guest Operations Supervisor to lead multiple teams and ensure seamless guest experiences. The ideal candidate will have over 5 years of experience in guest operations, with proven leadership skills and a strong knowledge of regulatory compliance. This is an exciting opportunity to contribute to optimizing guest experiences and operational efficiency.