Order Management Team Lead

Antal International; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading recruitment firm in the UAE is seeking an experienced order management professional to lead a team in achieving business goals. The role involves client contact, order accuracy, and coordination with finance and engineering departments. Ideal candidates will have 5-7 years of relevant experience, strong leadership skills, and knowledge of the order-to-cash process in the construction or manufacturing sectors.

Qualifications

• 5-7 years of experience in order management, sales operations, or a similar role.
• Strong knowledge of the order-to-cash process in construction supply/manufacturing.
• Understanding of contracts, warranties, and commercial terms.

Responsibilities

• Lead and motivate the order management team to meet goals.
• Serve as the primary client contact post-sales, ensuring clear communication.
• Review orders and contracts for accuracy and timely delivery.
• Coordinate with Finance on invoicing and payment follow-ups.
• Work with Engineering on drawings, approvals, and documentation.
• Track order progress and resolve issues promptly.
• Drive process improvements to boost efficiency and customer satisfaction.

Skills

Client relationship management

Communication skills

Leadership

Organizational skills

Problem-solving abilities

Tools

WBS systems

MS Office

Job description

Job Description

Key Responsibilities

• Lead and motivate the order management team to meet goals.
• Serve as the primary client contact post-sales, ensuring clear communication.
• Review orders and contracts for accuracy and timely delivery.
• Coordinate with Finance on invoicing and payment follow-ups.
• Work with Engineering on drawings, approvals, and documentation.
• Track order progress and resolve issues promptly.
• Drive process improvements to boost efficiency and customer satisfaction.

Ideal Candidate

• Client relationship management and communication skills.
• 5-7 years of experience in order management, sales operations, or a similar role.
• Strong knowledge of order‑to‑cash process in construction supply / manufacturing.
• Understanding of contracts, warranties, and commercial terms.
• Proficiency in WBS systems and MS Office.
• Strong leadership and communication skills.
• Detail‑oriented with excellent organizational and problem‑solving abilities.
• Candidates from the manufacturing, construction, steel or cladding industries would be more relevant.

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