F&B Service & Ops Supervisor: Lead Guest Experience

SLS; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A hospitality company in Dubai is seeking an experienced Restaurant Manager to ensure smooth operations and high guest satisfaction. The ideal candidate will have a minimum of 2 years management experience, excellent customer service skills, and the ability to thrive in a fast-paced environment. Responsibilities include leading the team, managing complaints, and ensuring quality in service and operations.

Qualifications

• Minimum 2 years’ management experience in Restaurants and Bars.
• One to two years in public contact position, preferably in upscale hotel.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Ensure smooth daily operations in the restaurant.
• Assist leadership in achieving high guest satisfaction.
• Guide and lead servers in the restaurant.

Skills

Management experience

Customer service skills

Verbal and written communication in English

Attention to detail

Teamwork

Job description

A hospitality company in Dubai is seeking an experienced Restaurant Manager to ensure smooth operations and high guest satisfaction. The ideal candidate will have a minimum of 2 years management experience, excellent customer service skills, and the ability to thrive in a fast-paced environment. Responsibilities include leading the team, managing complaints, and ensuring quality in service and operations.