Hospitality Supervisor-Jobs in United States

As a Housekeeping Supervisor you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically a Housekeeping Supervisor will perform the following tasks to the highest standards:

• Allocate work duties to Team Members
• Perform routine inspections of all check out rooms and spot checks of all occupied rooms
• Report and follow up on any maintenance defects or other issues
• Inspect routinely service areas store rooms and corridors
• Schedule and supervise deep cleaning and any other projects
• Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
• Manage efficiently stock control and the maintenance of equipment
• Provide excellent Guest service including VIP and other special requirements
• Ensure the adherence to hotel brand standards at all times

Housekeeping Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• Previous experience in a Housekeeping supervisory role
• A successful track record of managing a team
• Strong organizational and analytic skills
• An attention to details
• Strong communication skills
• A passion for delivering exceptional levels of guest service
• Proficiency preferred with computers and computer programs including Microsoft Office

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the Worlds Best Workplaces.

We support the mental and physical well-being of all Team Members so they can Thrive thanks to innovative programs and benefits such as workplace flexibility career growth and development and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members unique perspectives and voices along with those of our Guests Owners Suppliers and Partners to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what its like to be on Team Hilton!

We are an equal-opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions of their role and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

EOE/AA/Disabled/Veterans

Manager