Bar Supervisor

Hilton; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company is seeking a Bar Supervisor to oversee efficient beverage service, ensuring high quality and compliance with regulations. This role requires excellent leadership and interpersonal skills, as well as the ability to deliver exceptional guest service. Responsibilities include managing staff training and maximizing revenue through upselling. The position is full-time at DoubleTree by Hilton Resort & Spa Marjan Island, located in Ras al-Khaimah, UAE.

Qualifications

• Customer Service experience in a supervisory capacity.
• Passion for delivering exceptional levels of Guest service.
• Basic level of IT proficiency.

Responsibilities

• Maintain an effective bar service with high quality, efficient service.
• Ensure compliance with licensing regulations and hotel procedures.
• Maximise revenue through upselling and effective training.

Skills

Warm personality

Excellent leadership

Interpersonal skills

Communication skills

Ability to work under pressure

Job description

A Bar Supervisor oversees the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages.

What will I be doing?

• Maintain an effective bar service with an emphasis on high quality, efficient service
• Check that Guest service standards are set, implemented and monitored, and continuously evaluated
• Set‑up of the outlet in accordance with the pre‑determined standards of the operation
• Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly
• Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possess this knowledge and the application of it
• Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understood and applied
• Ensure all Team Members are impeccably presented and adhere to the correct uniform standards
• Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures
• Complete all necessary administration in accordance with Company procedures relating to all staff members
• Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques

What are we looking for?

A Bar Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• A warm personality, attentive and smartly presentable
• An ability to listen and respond to demanding Guest needs
• Excellent leadership, interpersonal and communication skills
• Accountable and resilient
• Committed to delivering high levels of customer service
• Ability to work under pressure
• Flexibility to respond to a range of different work situations

Additional desirable capabilities

• Customer Service experience in a supervisory capacity
• Passion for delivering exceptional levels of Guest service
• A basic level of IT proficiency

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

DoubleTree by Hilton Resort & Spa Marjan Island

Schedule

Full‑time

Brand

Doubletree by Hilton

Job

Bars and Restaurants