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Vendor Admin & Compliance Specialist
Job summary
A leading banking institution in Abu Dhabi is seeking a full-time professional to service partners and customers in the Engineering admin department. The role includes managing payments, ensuring vendor compliance, and resolving conflicts. The ideal candidate will have a diploma or degree and at least 5 years of relevant experience, preferably in customer service. Strong skills in customer care and vendor relationship management are essential for success in this position.
Qualifications
- Minimum 5 years of relative business experience.
- Preferred experience in Client Care/ Customer Service / Call Centre.
Responsibilities
- Service all NHL strategic partners through the Engineering admin department.
- Ensure payments are processed in compliance with SOP and KYC requirements.
- Manage vendor expectations and ensure processes are completed within SLA.
- Represent the department in tender opening meetings and communicate results.
- Collaborate with internal stakeholders to meet customer expectations.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.